Santos, C. N. dos, Santos Neta, M. do C. and Martins, P. L. (2019) “THE USE OF NEW INFORMATION AND COMMUNICATION TECHNOLOGIES (NTICS) IN TEACHING: the use of whatsapp in the public administration course distance mode”, Observatory Journal, 5(3), pp. 145–165. doi: 10.20873/uft.2447-4266.2019v5n3p145.